Refund Policy

This Refund Policy governs the refund process for services provided by Ohmyfin Limited, company registered by laws of the United Kingdom with the company number 15431563 with registered address: 275 New North Road, Islington Suite 1422, London, England, N1 7AA, (“the Service”) and applies to all users who have purchased a subscription or made a payment for our services.

1. Refund Eligibility

Users may be eligible for a refund under the following circumstances:

• If the user has encountered a technical issue preventing them from accessing or utilizing the Service.
• If the user has been erroneously charged for a subscription or service.

2. Refund Procedure

To request a refund, users must contact our support team through the contact page and provide relevant details regarding the reason for the refund request.

Refund requests will be evaluated on a case-by-case basis, and decisions regarding refunds will be made at our discretion.

3. Subscription Refunds

For users with a subscription, refunds will not be provided for the current billing period. Refunds may be issued for subsequent billing periods upon request.

4. Refund Limitations

We reserve the right to deny refund requests if we determine that the user has violated our Terms and Conditions or engaged in fraudulent or abusive behavior.

5. Legal Compliance

This Refund Policy is governed by the laws of the United Kingdom. Any disputes arising from or related to this Refund Policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

By using our services and agreeing to this Refund Policy, users acknowledge and accept the terms and conditions outlined herein.

Last updated: April 26th 2024.